Our Approach
As a first step, Brian Communications undertook a comprehensive research and discovery process, which included nearly 60 interviews with internal and external stakeholders as well as competitive landscape analysis. The agency also supported PCOM through a first-of-its-kind brand health study, partnering with a proven third-party survey research firm to establish a baseline quantitative understanding of brand awareness and reputation among regional, national, and custom-tailored ‘opinion shaper’ audiences.
Drawing from qualitative and quantitative insights, Brian Communications developed a multi-pronged communications strategy focused on message consistency, content and story mix, and audience prioritization and cross-channel cascading.
In less than one year since beginning our engagement — and six months since implementing our strategy — the agency has helped to produce an impressive and ongoing string of wins:
- Over 70 media placements, including prominent feature stories, contributed thought leadership, and original expert commentary
- Prestigious, on-message, and first-time recognitions from Modern Healthcare (Top Diversity Leaders) and the Philadelphia Business Journal (Most Admired CEOs; Diversity in Business)
- New sponsor partnerships and proprietary speaking engagements